Hypertech Systems (“we,” “our,” and “us”), the owner of rubiroses, strives to offer a rewarding and uncomplicated experience for our users (“you” and “your”). It is understandable that circumstances may arise that force you to cancel your order. We have developed a Cancellation Policy to provide clarity and transparency regarding the cancellation process. Our goal is to make the cancellation process as easy as possible for our customers. Please familiarize yourself with our policy so that your experience will be as smooth as possible. If you require further assistance or have any questions, our customer support team is available to help. It is our pleasure to serve your satisfaction at rubiroses.
Eligibility of Cancellation
In the event of a cancellation, we will do our best to accommodate you. Several factors may affect cancellation eligibility, however. Canceling orders that have already been processed or shipped may not be possible. Moreover, cancellation eligibility criteria for custom-made or personalized items may differ. To cancel your order, you can check the status of your order in your account dashboard or contact customer support.
It is recommended that you initiate the cancellation process as soon as possible in order to increase your chances of success. You may be subject to additional charges or restrictions if you wish to cancel an order that has already entered the shipping process. Promotional or discounted items may also have different cancellation eligibility rules. Our fair and transparent cancellation policy ensures a positive shopping experience for our customers.
Procedure for Cancellation
At rubiroses, we aim to make the cancellation process as simple and convenient as possible for our customers. By signing into your account and visiting the 'Order History' section, you can cancel an order. Select the 'Cancel' option when you are ready to cancel an order. Complete the cancellation process by following the instructions on the screen.
If you experience any difficulties during the cancellation process, our customer support team will be happy to assist you. In order to cancel an order, you must do so within the specified cancellation period and before the order is processed or shipped. Orders may not be able to be canceled after they have been processed or shipped. Thank you for your understanding and cooperation in ensuring a smooth cancellation process for all of our customers.
Legal Disclaimer
In order to provide clear guidelines regarding our cancellation policy, rubiroses values transparency. Nevertheless, our cancellation policy is subject to change without notice at any time. Although we strive to ensure the accuracy and reliability of the information on our website, we cannot guarantee that it is always current or error-free. By using our website and services, you agree not to make any claims against us based on information provided on the website, including cancellation policies.
We reserve the right to cancel or refuse any order that violates our terms of service or is deemed fraudulent or suspicious. Any disputes between the information provided on our website and any other communication channel will be resolved in our website's favor. When you place an order on our website, you acknowledge and accept the cancellation policy. Please contact our customer support team if you have any questions or concerns about our cancellation policy or terms of service before placing an order.